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Click here to view all CASA programs in Texas. For a CASA program outside of Texas, please visit the National CASA website.

2018 Foster Care Ombudsman Report

The state’s Office of the Ombudsman for Children and Youth in Foster Care released their 2018 report, citing that the office resolved 241 complaints from youth and confirmed 71 violations of policies, rules or children’s rights of those cases. There were more than 600 total complaints to the Ombudsman, with the majority made by a child’s family or relatives or by providers themselves. The five most common reasons for complaints by youth were:

  • Rights of children and youth in foster care
  • Placement issues
  • Caseworker not responding to phone calls
  • Caseworker primary responsibilities
  • Not all facts documented in IMPACT

The report also highlights recommendations for addressing issues that have been identified through investigating complaints. Read the full report for the full list of recommendations.