The Family Helpline, a project of the Austin-based Texas Legal Services Center, was created to demystify the child welfare system by providing free, objective legal information, explanation and education for callers; as well as referrals to local resources.

The Family Helpline is staffed by experienced attorneys who can explain the CPS process in easy-to-understand, everyday language. All calls are anonymous – and anyone and everyone is welcome to call regardless of whether they’re involved in an open CPS case.

Learn more about the Family Helpline, and see trends and demographics of calls received since the helpline’s inception in 2017, in this PowerPoint presentation.

Please be sure to share this resource with your CASA program, volunteers and the children and families you serve!

The Family Helpline

Monday – Friday | 9:00 AM – 6:00 PM

844-888-6565

BACK TO INSIDE CASA HOME PAGE

Guide to the Family Helpline

The Family Helpline, a project of the Austin-based Texas Legal Services Center, was created to demystify the child welfare system by providing free, objective legal information, explanation and education for callers; as well as referrals to local resources. The Family Helpline is staffed by experienced attorneys who can explain the CPS process in easy-to-understand, everyday language. All calls are anonymous – … Read More

Praesidium Academy: Preventing & Responding to Child Sexual Abuse

Those who work directly with children must pay special attention to the safety of children and be prepared to respond to any safety concerns. As part of that preparation, Texas CASA is pleased to provide a new series of free online trainings about preventing and responding to child sexual abuse, created by Praesidium, for staff and leadership at CASA programs. … Read More

Listservs for CASA Program Staff

Texas CASA hosts seven listservs, or group email discussion lists, for staff members of local CASA programs to share information, seek input from each other and build a strong, supportive network. Choose the list(s) that relate to your job role, and join in! Learn More & Join BACK TO INSIDE CASA HOME PAGE

Request Education & Training Voucher (ETV) Training for Your CASA Program

The Education and Training Voucher (ETV) Program helps young people age 16 and up who’ve experienced foster care by providing funding and supports to help them achieve their educational goals. The Federal Consolidated Appropriations Act of 2021’s Division X provision temporarily expands the cap for ETV funds from $5,000 to up to $12,000 for eligible young people. It also expands the … Read More

Media Release Template for Newly Hired CASA Executive Directors Now Available

In addition to our monthly media release templates around timely events, we’re now developing general media release templates for common CASA program happenings and announcements. Newly available: A media release template for announcing a new CASA Executive Director! Other templates currently available in the PR Toolkit: New CASA Volunteers Sworn In CASA Program Receives Donation CASA Program Celebrates Anniversary Coming … Read More