The Crisis Communications & Risk Management for CASA Programs guide covers the types of crisis programs may face, how to prepare for when a crisis comes up, and the steps to take during a crisis. This guide is focused on three main goals for your CASA program to achieve in advance of a crisis:
- Assess for weak spots in your organization and work to fix them, with the goal of protecting the children and community you serve and hopefully preventing many of the potential crises a CASA program can face.
- Put a highly effective crisis team and written plan in place so that when a crisis occurs, you feel prepared and can respond to the situation in a calm, rational way with strong decision-making.
- Build a durable, transparent reputation within your community that will help you to weather almost any storm.