According to Texas CASA Standard 7.D.8, a volunteer will not be assigned more than two (2) cases at a time. An exception may be granted at the discretion of the CASA program staff; however, the decision to permit a higher caseload shall be documented as to the justification for and reasonableness of the exception. Under the exception, a volunteer will not be assigned to more than five (5) cases.

Please View Texas CASA’s Sample Case Limit Exception Form

Exception Form for Exceeding Two-Case Limit

According to Texas CASA Standard 7.D.8, a volunteer will not be assigned more than two (2) cases at a time. An exception may be granted at the discretion of the CASA program staff; however, the decision to permit a higher caseload shall be documented as to the justification for and reasonableness of the exception. Under the exception, a volunteer will not be assigned … Read More

Employee Recruitment & Selection

Recruiting the “right” employees can be a lengthy process. The first step to make sure this process is as efficient as possible is to identify the organization’s needs. This will help you develop an accurate job description that tells potential employees the exact requirements of the position and can be used as a tool for screening the applicants. Download guidelines on Developing … Read More

Job Interview Process

When filling an open position, the interview process is an integral part to building and maintaining a strong team. Once you have found a pool of candidates, it is important to ask the right questions to gather what you want to learn about the prospective employees. Below are resources provided by National CASA to help you develop a solid interview … Read More

Internal Controls

Financial control is one of the greatest areas of risk in any program. To help determine if adequate segregation of duties exists and if financial control practices are aligned with financial policy, use the Internal Controls Questionnaire FY19 Internal Controls Questionnaire and the Segregation of Accounting Duties Flowchart. If your program uses credit or debit cards, make sure your card policies reflect your … Read More

Individualized Advocacy & Action Plan

Ensuring the highest level of quality in CASA advocacy requires CASA volunteers to do many activities and to customize their advocacy efforts to address the critical needs of the children. With this in mind, it is recommended that CASA volunteers and their CASA supervisors create an Individualized Advocacy and Action Plan, a specialized advocacy plan based on the unique needs of the children … Read More