All CASA volunteer applicants are required to complete a written volunteer application, submit the names of three or more references who are not related to them, and undergo an in-person interview with CASA program staff. The interview is used to determine the skills, readiness and suitability of applicants to be CASA volunteers. Samples for all three parts are available below. Also view the resource page “5 Ways to Delight Future Volunteers” for recommendations on engaging potential volunteers.

Download a sample Volunteer Application.

Download a sample Volunteer Reference Form. A new form must be used for each reference.

View example Volunteer Interview Questions.

Volunteer Application Process

All CASA volunteer applicants are required to complete a written volunteer application, submit the names of three or more references who are not related to them, and undergo an in-person interview with CASA program staff. The interview is used to determine the skills, readiness and suitability of applicants to be CASA volunteers. Samples for all three parts are available below. … Read More

Sample Volunteer Management Procedures

Step-by-step procedures can help CASA volunteer supervisors effectively manage the program’s CASA volunteers. For reference, you can download Voices for Children, Inc. – CASA of Brazos Valley Volunteer Management Procedures. For more information about volunteer policies, please also see the sample volunteer policies and procedures in Texas CASA’s Indicators of Compliance Manual. Volunteer Management Procedures

Sample Volunteer & Stakeholder Surveys

Texas CASA Standard 9.C.1.a. requires CASA/GAL programs to assess their goals, objectives and outcomes; including the degree to which the program identifies and meets the advocacy needs of the children it serves, as assessed through surveys of volunteers, judges and other key stakeholders. Please see the Sample Volunteer Survey and the Sample Judicial & Stakeholder Survey as guides on how to create your own surveys … Read More

Sample Inactive Volunteer & Transferring Volunteer Policy

Texas CASA Standards require consistent, annual training for all active CASA volunteers. This sample policy from CASA of West Texas illustrates how a CASA program can handle inactive or transferring volunteers with the same consistency. Sample Inactive Volunteer & Transferring Volunteer Policy

Exception Form for Exceeding Two-Case Limit

According to Texas CASA Standard 7.D.8, a volunteer will not be assigned more than two (2) cases at a time. An exception may be granted at the discretion of the CASA program staff; however, the decision to permit a higher caseload shall be documented as to the justification for and reasonableness of the exception. Under the exception, a volunteer will not be assigned … Read More