Resources

Resources for the Program Portal

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Optima Data Management Toolkit

Optima Data Management Guide The Optima Data Management Guide defines two types of Optima data, identifies common reports, lists basic data definitions, addresses Optima rules, describes recommended practices—all in an effort to create and ensure uniformity, consistency and accuracy in…

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Coaching Playbook

The Volunteer Coaching & Advocacy Coaching Playbook walks supervisors through what is coaching, how to coach CASA volunteers with empowering questions, and setting up volunteers to GROW.

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