Who Does What? CASA Advocate / CASA Coach

When the workload is heavy, it can be easy to slip into the habit of doing some, or all, of the work for the CASA volunteer. However, our role is not to work the case, but to support the volunteer in their advocacy. Below are some examples of tasks and expectations to discuss and negotiate with your volunteers on what one or both of you will do. By ensuring your team and the volunteers are meeting the expectations, you provide structure, guidance, and support.